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CHARGES AND DEPOSITS · CAR HIRE

Charged for damage
you don't recognise?

Check for free whether you have grounds to claim.

We analyse your evidence. Find out which amount is in dispute and what you need to claim it back. For anyone who hires a car in Spain, wherever they live, and for residents of Spain who hire abroad.

What happened?
Free before you decideNo card needed for the initial review
Your evidence, identifiedAmounts and document references
You stay in controlYou review, download and send

LESS PAPERWORK. MORE CLARITY.

From the charge to your complaint,
step by step.

01

Tell us the essentials

What happened, which company and the approximate amount, if you know it.

02

Let us read the evidence

Contract, invoice, photos and messages. We extract the details; you check them.

03

Decide with the result in front of you

See the amount in dispute and what your evidence supports, for free. If we see no money left to recover, we do not offer you the paid analysis.

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YOUR COMPLAINT, WITH ARGUMENTS

Make your next reply
well-founded.

Connect each argument with the evidence from your hire. A document specific to your case, ready for you to review and send.

See a full example →

Full analysis of your case

€29.99total price · one payment
  • Which arguments you can use
  • Which evidence supports each point
  • Which documents you are missing
  • A personalised complaint, if the analysis recommends complaining
  • The next step, when we can verify it
  • Downloadable PDF report
Check my case for free →

YOUR QUESTIONS ANSWERED

Before you complain.

What can I check for free?

Your documents, the amount in dispute and the limitations of the case. We review damage charges, deposit deductions and other hire charges such as fuel, cleaning, insurance or cancellations. The service is for adults with a personal hire: any hire in Spain, wherever you live, and hires abroad if you live in Spain. The hire company can be based in any country.

Do I need to know the company's legal details?

No. We try to identify it from the contract. We also extract dates, transactions and amounts. You then confirm the details and answer only what we cannot find.

What if evidence is missing?

We tell you what to clarify and you can complete the same review. A limitation of the service is shown separately. If your documents show no money left to recover, we do not offer you the paid analysis.

When do I pay the €29.99?

After you see the free result, if you decide to get the full analysis. It is a one-off payment, with no subscription, and access for 30 days from delivery. The analysis may advise against filing a complaint; in that case it does not include a complaint. If we cannot complete a reliable assessment, we refund the €29.99 in full.

Start by finding out
what your evidence says.

Check my case for free →

No card needed. No obligation to buy.

COMPLAINT GUIDES

Understand the problem before you prepare your complaint.

See all guides →